Sourcing from China: FAQs

Sourcing Services

1. What services do you provide?

Our main products include: furniture, beds, custom cabinets, kitchenware, tiles, panels, doors, windows, bathroom fixtures, lighting, and building materials. We also offer design and coordination services, support customization according to your needs, and provide on-site installation by our workers.

2. Why not just buy from local suppliers?

By purchasing directly from our factory, you can save 30% to 50% on costs, with no hidden fees or markups from middlemen.

3. CWhich countries do you serve?

We serve customers worldwide, including the United States, Europe, Southeast Asia, the Middle East, and Africa. No matter which country you are in, we can provide you with procurement and shipping services.

4. What countries do you serve?

Click the WhatsApp icon on the page to tell us your needs, and we will provide corresponding services based on your requirements.

5. Why is your service trustworthy?

As China's largest furniture and building materials manufacturer, we guarantee robust production capabilities and reliable quality. We offer direct overseas supply with transparent pricing, complete product categories for one-stop sourcing, plus doorstep installation and seamless cross-border after-sales services.

6. What payment methods do you accept?

We accept multiple payment methods, including bank transfers and credit card payments, and can issue official invoices upon request. Additionally, we have local bank accounts in various countries across Europe, Australia, Southeast Asia, the United States, and South America, allowing you to make payments in local currencies via local transfers.

Materials & Customization

7. What products are available for procurement?

We specialize in:

  • Tiles (wall & floor)

  • Sanitary ware (toilets, vanities, faucets)

  • Lighting (indoor, outdoor, decorative))

  • Furniture (beds, sofas, tables, wardrobes)

  • Doors & Windows

  • Kitchen cabinets & wardrobes

  • Wall panels, flooring, and more

8. Do you support custom designs?

Yes. We work with manufacturers who accept custom dimensions, finishes, and packaging. Share your design or photo reference, and we’ll confirm feasibility.

Quality Control & Inspection

9. How do you ensure quality?

We personally inspect goods before shipment, checking quantity, material consistency, appearance, packaging, and random sample testing. Videos and reports are shared with every client.

10. What if there’s a problem with the goods?

All goods undergo rigorous quality inspection prior to shipment. Should any issues be identified upon receipt, our 24/7 customer service team provides immediate assistance and follow-up.

Shipping & Timeline

11. How long does the process take?

Most projects take 2–4 weeks to source and inspect products. Shipping typically takes:

  • SEA freight: 2–6 weeks depending on destination

  • AIR freight: 7–12 days